Sunday and Holiday Emergency

If your child needs to be seen on a Sunday or Holiday, please try to call early in the day. A doctor is always on call to assist you. As with an after hours emergency, call us at (303) 442-2913 and press 6 to be connected to our answering service. Tell the operator that you have an emergency and then stay by and off the phone.

Poison Control

Poison control (800) 222-1222 provides excellent advice 24 hours a day.

Missed Appointments

Failure to cancel a visit or notice of less than 24 hours of being unable to attend an appointment may result in a charge to you. This charge can be as much as the equivalent of the total charge, which would have been applied. Insurance often will not cover this charge.


We are committed to providing you with the best possible care, and we are happy to discuss our professional fees with you at any time. Your clear understanding of our financial policy is important.

Full payment for services is due at the time the service is rendered unless other arrangements have been made with our office, which may include health insurance participation. We accept cash, personal checks, VISA, Mastercard, Discover and American Express.

Delinquent accounts may be referred to a collection agency. If your account is sent to collections your child will no longer be seen by any doctor in this office. If it becomes necessary to forward your account to our collection agency, in addition to the amount owed, you will also be responsible for the fee charged to us by the collection agency for costs of collections, reasonable attorney fees, and any additional court costs awarded by the court.

You are responsible for understanding the insurance policy you have chosen, and for providing our office with all necessary billing information. Please read the benefits of your individual policy. There are some services that may not be covered by your insurance. Payment is expected at the time of service for non-covered charges. Co-Payments are required at the time of service.

We participate with many insurance carriers and will gladly submit claims directly to them. We are unable to submit claims to those carriers with which we do not participate. In this situation, payment is due in full at the time of service and we will provide you with all the necessary forms so that you are able to request reimbursement from your insurance carrier directly. Your insurance carrier is the only entity that can absolutely confirm our participation in your policy.  Please contact them directly with any questions in this regard.

We do not participate with any Health Sharing Plans (examples: Liberty Healthshare, Christian Care Ministries, Solidarity Healthshare, Medishare).  These are not true insurance and we do not work directly with them.  Payment is required at time of service and we will provide you will all necessary paperwork to request reimbursement from the plan.

If you have any questions about or are unable to meet the terms of our financial policy, please feel free to contact our Business Office at (303) 545-5679.

Privacy Policy

We consider your private medical information to be valuable and will always strictly adhere to the Health Information Portability and Accountability Act (aka HIPAA). Our full Privacy Policy can be found here. Parents should be aware that their children become legal adults on their 18th birthday.  At that time we can no longer legally discuss the child's care without written authorization from the patient.


When you move or leave our practice, one summary copy of your child's records will be sent without charge to whomever you designate. A written release of records is required. Please allow two weeks for delivery of record.